Step-by-step
- Sign in at you.23andme.com.
- Click your profile icon in the top right → Browse Raw Data.
- On the Browse Raw Data page, click Download in the top right.
- Confirm your identity with the security challenge.
- You will receive an email within ~1 hour with a download link.
- Download the
.zipfile (around 6–15 MB).
Which file do I upload?
The file you receive is a .zip. Inside is a single .txt file named something like genome_YourName_v5_Full_YYYYMMDD.txt. You can upload either the.zip or the extracted .txt directly — Whale DNA handles both.
What if I used AncestryDNA or MyHeritage?
Same idea — look for "download raw data" in your account. We support AncestryDNA, MyHeritage, Living DNA, and FTDNA. They all export in the same tab-separated format.
Privacy reminder
This file is the most sensitive data you have. We process it in-memory and delete the raw upload within 24 hours. No third party ever sees it. If you prefer you can anonymize it yourself before uploading — strip the header comments, that's it.